Procurement, supply chain and contract managers

How to Evaluate Commercial Cleaning Quotations

Cleaning quotations are rarely comparable as received. The work is in normalising them before you look at the numbers.

Normalise the scope first

Put every quotation onto the same area list and the same frequency. Cheaper offers usually cover fewer areas, fewer visits or fewer tasks — which is a scope difference, not a saving.

Test the labour basis

Divide the price by the planned cleaner-hours. If a bidder cannot state cleaners per visit and hours on site, the labour is not costed, it is hoped for. Under-priced labour is the single most common cause of cleaning contract failure.

Isolate periodic and once-off items

Deep cleaning, floor machine work, glass cycles and event turnarounds should be priced separately from the routine. Bundled into a monthly figure, they disappear quietly when margins tighten.

Check what is excluded

Consumables, waste removal, high-level work, specialist treatments and equipment are the usual hidden gaps. Ask each bidder to list exclusions explicitly and compare those lists side by side.

Score delivery, not just price

  • Supervision arrangement and site attendance
  • Absenteeism cover and response times
  • Reporting: visit records, issue logs, escalation
  • How variations are quoted and approved
  • Whether the bidder assessed the site before quoting

Request a cleaning proposal

Tell us the property, the areas and how often you need us. We quote on measured area, labour per visit and frequency — or arrange an on-site assessment where that is the accurate route.