Passenger vs Contract — which one do I need?
Two clearly separate booking flows. Pick the one that matches what you're trying to do.
- • Groups, families, teams & church parties
- • Live seat availability for your party
- • Pay onboard — cash or card
- • Cancel before departure
- • Staff, mine, scholar, corporate routes
- • Dedicated vehicles and drivers
- • SLA-backed, monthly invoicing
- • Account manager assigned
What is the difference between Passenger Transport and Contract Transport?
Passenger Transport is for groups — families, church parties, sports teams, tour groups and travelling parties booking seats together on one of our scheduled trips between Kimberley, Bloemfontein, Johannesburg and Pretoria. You choose a route and date, see live seat availability, and book seats for your group. Contract Transport is a long-term agreement where Broadway Affiliated runs a dedicated, recurring service for your business — staff shuttles, mine crew rotations, scholar runs, corporate routes — usually billed monthly under an SLA.
How does the Group Passenger Transport booking flow work?
Pick Passenger Transport, choose your From and To city (and date if you have one), then pick a pick-up and drop-off point. We show the next available scheduled trips with live seat counts. Select a trip, capture your group size and contact details, review the locked fare breakdown, and submit. You receive a booking reference; pay your driver onboard by cash or card. You can cancel anytime before departure from the Manage Booking page.
How does the Contract Transport booking flow work?
Pick Contract Transport in the search bar — instead of searching trips, you'll go straight to the Contract Quote form. Tell us the route, headcount, schedule and start date. Our account team reviews and returns a written proposal with pricing, vehicles, drivers and SLA terms. Once signed, the service runs on the agreed roster and is invoiced monthly.
Can I book seats for just one or two people under a contract?
No. Contracts are for recurring business-level services with a fixed roster of passengers. For a small group or a once-off trip, choose Passenger Transport and book seats on a scheduled trip instead.
Do I pay upfront for either option?
Passenger Transport: no upfront payment — pay your driver onboard by cash or card. Contract Transport: no upfront deposit to request a quote; once a contract is signed, services are invoiced monthly per the agreed terms.
Which one is right for my school, mine, factory, or office?
If you need to move the same group of people on a repeating schedule (every shift, every school day, every Sunday service), choose Contract Transport. If your family, church, team or tour group needs a once-off or weekend trip on one of our scheduled routes, choose Passenger Transport.
Book a trip or request a custom quote
Our team confirms availability within 30–60 minutes. WhatsApp or call for immediate assistance.
