B2B Compliance Guide

Staff Transport Compliance in South Africa

A practical guide to COID, NLTA operating licences and OHS Act duties for businesses hiring a staff transport contractor.

South African employers carry a real, statutory duty of care for staff who travel on company-arranged transport. Whether the lift is to a mine, a warehouse, a hospital or an office park, the moment a business provides, contracts or subsidises that transport it inherits compliance exposure under the Compensation for Occupational Injuries and Diseases Act (COIDA), the Occupational Health and Safety Act (OHSA), the National Land Transport Act (NLTA) and the National Road Traffic Act.

This guide explains, in plain terms, what compliance looks like for staff transport in South Africa and what to demand from any contractor before signing. It is written for HR managers, procurement leads, and operations directors who need a defensible paper trail — not legal advice. Always confirm specifics with your COID consultant and labour-law counsel.

01

COID / COIDA and staff transport

The Compensation for Occupational Injuries and Diseases Act, 1993 (Act 130 of 1993) commonly referred to as COID or COIDA, gives employees a no-fault right to compensation for injuries, illnesses or death arising out of and in the course of their employment. Employers are required to register with the Compensation Fund and to hold a current Letter of Good Standing.

Ordinary commuting in an employee's own vehicle is generally excluded. However, when a business provides, arranges or pays for transport to and from the workplace as part of the employment arrangement, injuries that occur on that transport can fall within COIDA's scope. This is precisely why contracted staff transport sits in a compliance category of its own.

Letter of Good Standing

Any contractor placing your staff on the road must produce a current Letter of Good Standing from the Compensation Fund. Without it, you cannot prove the contractor's COID exposure is funded, and your company may inherit the gap.

02

NLTA operating licences

Under the National Land Transport Act, 2009 (NLTA) any vehicle carrying passengers for reward in South Africa must hold a valid operating licence issued by the relevant Provincial Regulatory Entity (PRE). The licence specifies the vehicle, the operator, the type of service (charter, scheduled, staff transport) and the routes or areas authorised.

Before contracting any staff transport provider, request:

  • The operating licence number for each vehicle that will service your contract
  • The authorised route or operating area
  • The licence expiry date
  • Confirmation that the operator is the registered holder

Operating without a valid licence is a criminal offence under the NLTA — and an enforcement action against your contractor can leave your staff stranded.

03

The OHS Act duty of care

Section 8 of the Occupational Health and Safety Act, 1993 (Act 85 of 1993) places a general duty on every employer to provide and maintain a working environment that is, as far as reasonably practicable, safe and without risk to health. Section 37 extends liability to acts or omissions of mandataries — including the transport contractors you appoint — unless the employer can show it took all reasonable steps to ensure compliance.

For staff transport, "reasonable steps" typically include:

  • Documented contractor vetting at appointment, and at least annually thereafter
  • A written service-level agreement covering vehicle standards, driver credentials and incident reporting
  • Evidence of valid public passenger liability insurance
  • A driver hours / fatigue policy aligned to your shift patterns
  • A documented incident reporting and investigation procedure

04

Drivers, PrDPs and vehicle roadworthiness

Drivers of vehicles carrying passengers for reward must hold a valid Professional Driving Permit (PrDP) in the "P" category, issued under the National Road Traffic Act. Vehicles with more than 12 passengers require the driver to hold the appropriate code (C1 or above) on their driving licence. Every vehicle must carry a valid roadworthy certificate, current licence disc and the operator's NLTA operating licence.

Insist on copies of these documents on appointment, and on a quarterly cycle thereafter. Expired PrDPs or roadworthies are the single most common finding in third-party staff-transport audits.

05

Contractor vetting checklist

Use this list when shortlisting a staff transport partner. A compliant contractor should produce every item without hesitation.

Company registration documents (CIPC)

Valid SARS tax clearance / pin

Current Letter of Good Standing (COID)

Public passenger liability insurance schedule

NLTA operating licences per vehicle

Drivers' PrDP credentials and driving licences

Vehicle roadworthy certificates and licence discs

Written SLA with on-time, vehicle and reporting standards

Documented incident reporting & investigation procedure

BBBEE certificate or affidavit

06

Frequently asked questions

Is staff transport covered by COID / COIDA in South Africa?

Generally, an employee is covered by COIDA when injured in the course and scope of employment. The Compensation for Occupational Injuries and Diseases Act (Act 130 of 1993) typically excludes ordinary commuting in an employee's own vehicle, but injuries that occur on transport the employer provides, arranges or pays for as part of the employment contract can fall within COIDA. Always confirm individual cases with the Compensation Fund or your COID consultant.

Does my transport contractor need an operating licence?

Yes. Any operator carrying passengers for reward in South Africa must hold a valid operating licence issued under the National Land Transport Act, 2009 (NLTA) by the relevant Provincial Regulatory Entity. Ask your contractor to share the licence number, the routes/areas authorised, and the expiry date before signing a contract.

What documents should I request from a staff transport provider?

At minimum: company registration, valid tax clearance, a Letter of Good Standing from the Compensation Fund (COID), public passenger liability insurance, NLTA operating licences for the vehicles, drivers' valid PrDP (Professional Driving Permit) credentials, and copies of vehicle roadworthy certificates.

Are minibus and bus drivers required to have a PrDP?

Yes. Under the National Road Traffic Act, anyone driving a vehicle carrying passengers for reward must hold a valid Professional Driving Permit (PrDP) in the 'P' category. Drivers of vehicles with more than 12 passengers also require the appropriate code (C1 or above).

Who is liable if a staff transport vehicle is in an accident?

Liability typically follows the operator and driver, but the employer's duty of care under the Occupational Health and Safety Act, 1993 (OHSA) means the company commissioning the transport must show it took reasonable steps — including contractor vetting and compliance checks — to protect employees while in transit.

How often should I audit my staff transport contractor?

Best practice is an annual compliance review at minimum, with quarterly documentation checks (Letter of Good Standing, insurance, operating licences) and monthly performance reporting (on-time stats, incident logs, vehicle inspections).

Continue exploring

For HR, Procurement & Operations

Talk to a compliant staff transport partner

Broadway Affiliated operates with valid NLTA operating licences, COID Letters of Good Standing, PrDP-credentialled drivers and public passenger liability cover. Send us a brief — we'll respond within one business day with a contract proposal and our compliance pack.

  • Full compliance pack shared with every proposal
  • Day, night & rotating-shift routes
  • Monthly SLA reporting & GPS-tracked vehicles

Contract inquiry

All fields with * are required. We respond within one business day.

By submitting you agree to be contacted about your enquiry. We never share your details.